Privacy Policy
Last updated: June 2025
1. Introduction
Apinsurance ("we", "us", or "our") operates a digital insurance brokerage operations platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully.
2. Data We Collect
We collect information that you provide directly (such as name, email, mobile number, company details) and information generated by your use of the platform (such as uploaded documents, insurance request data, and interaction logs). We do not collect unnecessary personal data beyond what is required to deliver our services.
3. How We Use Your Data
We use your data to: provide and operate the Apinsurance platform; facilitate document collection and insurance request workflows; send notifications related to your requests; improve the platform based on usage patterns; and comply with applicable UAE regulations.
4. Data Storage and Security
All data is stored on servers located within the United Arab Emirates. We apply industry-standard security measures including TLS 1.3 encryption in transit, access controls, and audit logging. We do not transfer personal data outside the UAE without appropriate safeguards.
5. Data Sharing
We do not sell your personal data. We share data only with: your brokerage team members (based on role permissions); insurance suppliers (only as required to process your request); and service providers operating under confidentiality agreements.
6. Your Rights
Under UAE law, you have the right to access, correct, and request deletion of your personal data. To exercise these rights, contact us at privacy@apinsurance.ae.
7. Cookies
We use essential cookies for session management and authentication. We do not use advertising or tracking cookies.
8. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or a platform notification.
9. Contact
For privacy-related questions, contact: privacy@apinsurance.ae