Platform Features

Everything Your Brokerage Needs in One Platform

From document collection to policy issuance — every step covered.

Mobile Document Upload

Customers upload from any phone in 60 seconds. Emirates ID, passport, driving licence — all structured.

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Per-Document Review

Approve or flag each document individually. Send targeted re-upload requests with notes.

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Multi-Supplier Quotes

Upload quotes from any insurer. Customers compare side-by-side and accept with one click.

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Agent RBAC Hierarchy

SuperAdmin, Admin, Branch Manager, Agent — each role sees exactly what they need.

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Real-Time Notifications

Agents notified instantly on every document upload, status change, and customer action.

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UAE Compliance

Data stored in UAE. CBUAE-aligned. Audit trail on every action. PDPL-ready.

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Multi-Branch Management

Manage multiple branches from a single admin. Assign requests, set permissions, track performance by branch.

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Full Request Lifecycle

8-stage request pipeline from Awaiting Documents to Sold. Every transition tracked and timestamped.

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Granular Permissions

SuperAdmin, Admin, Branch Manager, Agent — each role has carefully scoped access to data and actions.

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Document Versioning

Every re-uploaded document is versioned. Full history of what was submitted and when.

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Customer Self-Upload

No app download. Customers upload directly from their phone browser via a secure, time-limited link.

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Audit Trail

Every action logged: who did what, when, and in which context. Immutable log for compliance.

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Available now
In-App Customer Chat

Built-in live chat between your team and customers — directly on the customer portal. No third-party tools. No context switching.

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In pipeline
Mobile Apps

Whitelabelled iOS and Android apps, publishable to App Store and Google Play under your broker brand.

Old Way vs Apinsurance

Old Way

With Apinsurance

WhatsApp message chains to collect documents

60-second customer upload via secure link

Email attachments, missing files, follow-up calls

Structured document portal with re-upload requests

PDF quotes sent over email, no tracking

Multi-supplier comparison, online acceptance

Spreadsheets and sticky notes to track requests

Full pipeline from Awaiting Docs to Sold

No idea which agent is working on what

RBAC dashboard, workload visibility, SLA tracking

Data scattered across personal devices

Centralised, UAE-hosted, audit-trailed

Ready to see it in action?